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The Definitive Guide To IT Service Metrics (Thought Leadership) PDF




: The Definitive Guide To IT Service Metrics (Thought Leadership)

ISBN : #1849284059 | Date : 2012-08-30

Description :

PDF-0ff0f | IT service metrics: Manage them. Measure them. Make them work for you. Measuring success is crucial, but how do we do it? How can we be sure that the IT services we offer are adding real value to our business? Metrics are an invaluable tool for measuring the effectiveness of IT service provision. Used effectively, metrics enable businesses to assess performance in order to inform the decision-maki… The Definitive Guide To IT Service Metrics (Thought Leadership)


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Tourism Management, Marketing, and Development: Volume I: The Importance of Networks and ICTs PDF




: Tourism Management, Marketing, and Development: Volume I: The Importance of Networks and ICTs

ISBN : #1137368659 | Date : 2014-09-04

Description :

PDF-d9c07 | Tourism Management, Marketing, and Development revolves around the implementation of ICT applications in the tourism sector: technology is engendering a major shift both in the performance of individuals and companies involved in the tourism sector and having an impact on the way individuals consume services and enjoy experiences in space and time…. Tourism Management, Marketing, and Development: Volume I: The Importance of Networks and ICTs


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by Idil M. Cakim : Implementing Word of Mouth Marketing: Online Strategies to Identify Influencers, Craft Stories, and Draw Customers

ISBN : #0470442557 | Date : 2010-01-07

Description :

PDF-a6414 | Learn to capitalize on online word of mouth, leverage its power, and measure results of your initiatives Savvy, strategic, and right on time, Implementing Word of Mouth Marketing is the essential guide for any company or organization needing to understand the dynamics of online word of mouth. This powerful book will coach you to identify your own set of online influencers, craft the stories that w… Implementing Word of Mouth Marketing: Online Strategies to Identify Influencers, Craft Stories, and Draw Customers


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The Intuitive Customer: 7 Imperatives For Moving Your Customer Experience to the Next Level PDF




by Colin Shaw : The Intuitive Customer: 7 Imperatives For Moving Your Customer Experience to the Next Level

ISBN : #1137534281 | Date : 2016-10-01

Description :

PDF-2f58d | Building on the work of Daniel Kahneman (Thinking Fast and Slow), Dan Ariely (Predictably Irrational), Shaw and Hamilton provide a new understanding of how people behave, explain what it means for organizations who really want to understand their customers, and show you what to do to create exceptional customer experiences…. The Intuitive Customer: 7 Imperatives For Moving Your Customer Experience to the Next Level


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Strategy: The Logic of War and Peace PDF




by Edward N. Luttwak : Strategy: The Logic of War and Peace

ISBN : #067483996X | Date : 1990-02-01

Description :

PDF-fb5f5 | Luttwak’s become the unthinkable. And here he has succeeded magnificently. For peacemakers and warmakers alike”. — Harry G. Summers, Jr., New York Times Book Review…. Strategy: The Logic of War and Peace


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Stop Asking for Referrals: A Revolutionary New Strategy for Building a Financial Service Business that Sells Itself PDF




by Stephen Wershing : Stop Asking for Referrals: A Revolutionary New Strategy for Building a Financial Service Business that Sells Itself

ISBN : #0071808191 | Date : 2012-10-02

Description :

PDF-78744 | The #1 way to start getting referrals? STOP ASKING In all his years of helping financial professionals build and grow their businesses, Stephen Wershing has learned that the number one way to make sure you don’t get a referral is by asking for it. Why? Because studies prove that clients refer you not to benefit you but to benefit themselves. So you have to approach the challenge from a completely… Stop Asking for Referrals: A Revolutionary New Strategy for Building a Financial Service Business that Sells Itself


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Thought Leadership Manual Attention Powerful PDF E69d66a18

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The Thought Leadership Manual: How to grab your clients’ attention with powerful ideas. PDF




by Tim Prizeman : The Thought Leadership Manual: How to grab your clients’ attention with powerful ideas.

ISBN : #1909623806 | Date : 2015-04-28

Description :

PDF-53b9b | The Thought Leadership Manual is the essential guide for dramatically growing your business by becoming a recognised expert in your field. The ability to create insights that grab the attention of clients and the media has become one of the most important marketing challenges for businesses selling high-value services. Yet ‘thought leadership’ barely features in marketing courses, and there is eve… The Thought Leadership Manual: How to grab your clients’ attention with powerful ideas.


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Strategies in E-Business: Positioning and Social Networking in Online Markets PDF




: Strategies in E-Business: Positioning and Social Networking in Online Markets

ISBN : #146148183X | Date : 2013-09-26

Description :

PDF-c3c58 | In this volume, the authors apply insights from a variety of perspectives to explore the alignment among strategy, organization design, process and human resource management, and e-business practices on developing successful social networking programs―with particular regard to applying such initiatives against the backdrop of the global financial crisis and challenges to traditional business mod… Strategies in E-Business: Positioning and Social Networking in Online Markets


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Business Relationship Management and Marketing: Mastering Business Markets (Springer Texts in Business and Economics) PDF




: Business Relationship Management and Marketing: Mastering Business Markets (Springer Texts in Business and Economics)

ISBN : #3662438550 | Date : 2014-10-01

Description :

PDF-becce | Relationship management, key account management and customer orientation are concepts that have become central to modern management. This book is dedicated to illustrating and reflecting these concepts and their corresponding methods and instruments in depth. It is thereby focused on the business-to-business realm and equally applies to traditional industrial markets as well as to business-to-bus… Business Relationship Management and Marketing: Mastering Business Markets (Springer Texts in Business and Economics)


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Marketing- und Vertriebspower durch Sponsoring: Sponsoringbudgets strategisch managen und refinanzieren (German Edition) PDF




: Marketing- und Vertriebspower durch Sponsoring: Sponsoringbudgets strategisch managen und refinanzieren (German Edition)

ISBN : #3540295909 | Date : 2005-12-08

Description :

PDF-228d1 | Was ist Sponsoring? Ein Millionengrab? Ein Jahrmarkt der Eitelkeiten für medienverliebte Manager? Das spannendste Kommunikations- und Marketinginstrument der Welt? Der intelligenteste Ansatz, eine Marke zu emotionalisieren? Nur eine PR-Masche? Oder womöglich viel mehr als PR- und Imagepolitik? Sicher ist: Sponsoring kostet Geld – zunächst. Unternehmen, die in der int- nationalen Sport- und Me… Marketing- und Vertriebspower durch Sponsoring: Sponsoringbudgets strategisch managen und refinanzieren (German Edition)


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mCommerce PDF




by Rupert Potter : mCommerce

ISBN : #1908293276 | Date : 2013-08-01

Description :

PDF-d991e | mCommerce is gaining traction and all of the recent surveys on the subject expect it to continue to grow quickly. However it is little understood. For example, what is the difference between mCommerce and eCommerce on a mobile device? When should a browser based solution be used and when should an app be used? Should a solution include a digital wallet? And, if so, what type of wallet? Too many o… mCommerce


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The Membership Economy: Find Your Super Users, Master the Forever Transaction, and Build Recurring Revenue (Business Books) PDF




by Robbie Kellman Baxter : The Membership Economy: Find Your Super Users, Master the Forever Transaction, and Build Recurring Revenue (Business Books)

ISBN : #0071839321 | Date : 2015-03-17

Description :

PDF-f2abe | In today’s business world, it takes more than a website to stay competitive. The smartest, most successful companies are using radically new membership models, subscription-based formats, and freemium pricing structures to grow their customer base―and explode their market valuation―in the most disruptive shift in business since the Industrial Revolution. This is The Membership Economy. Wr… The Membership Economy: Find Your Super Users, Master the Forever Transaction, and Build Recurring Revenue (Business Books)


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Twitter Marketing: Promote Yourself and Your Business on Earth’s Hottest Social Network PDF




by Steve Weber : Twitter Marketing: Promote Yourself and Your Business on Earth’s Hottest Social Network

ISBN : #0977240665 | Date : 2012-04-25

Description :

PDF-5e0a8 | Promote your brand or yourself on Twitter, the No. 1 social network .Hi, I’m Steve Weber, publisher of Kindle Buffet, a daily list of free and discounted Kindle books. You can get a free subscription at KindleBuffet.com.  After you buy this book, head over to the Buffet and chow down! .▲ Get a free Twitter account to attract new customers, new work, or a new job! ▲ Use Twitter to connect … Twitter Marketing: Promote Yourself and Your Business on Earth’s Hottest Social Network


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Twitter Marketing: Promote Yourself and Your Business on Earth’s Hottest Social Network by by Steve Weber

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by Alexander Osterwalder : Value Proposition Design: How to Create Products and Services Customers Want (Strategyzer)

ISBN : #1118968050 | Date : 2014-10-20

Description :

PDF-26e15 | The authors of the international bestseller Business Model Generation explain how to create value propositions customers can’t resist Value Proposition Design helps you tackle the core challenge of every business — creating compelling products and services customers want to buy. This highly practical book, paired with its online companion, will teach you the processes and tools you need to cre… Value Proposition Design: How to Create Products and Services Customers Want (Strategyzer)


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: Adoption of Innovation: Balancing Internal and External Stakeholders in the Marketing of Innovation

ISBN : #3319343874 | Date : 2016-11-18

Description :

PDF-ae8b9 | This edited volume brings together academics from both innovation and marketing fields to explore the additional value for companies that can be generated with the innovations in marketing and the marketing of innovations.If ideas need to reach the marketplace, then marketing strategies, concepts and tools – such as the continuous development of new product and services – become vital for their su… Adoption of Innovation: Balancing Internal and External Stakeholders in the Marketing of Innovation


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